Shared roots for a pathway forward

Helpful information if you are new to therapy...

Scheduling Your Consultation

Your first step is reaching out to schedule a consultation. During this brief phone or virtual call, we’ll learn more about what brings you to therapy, answer your questions, and help match you with the clinician who best fits your needs, preferences, and goals. We’ll also review availability, fees, and next steps. As a group private practice, our team includes clinicians with diverse specialties, approaches, and areas of expertise. We thoughtfully consider factors such as presenting concerns, scheduling needs, insurance or private pay preferences, and personality fit to ensure you’re paired with the therapist who can best support you.

Intake & Paperwork

Before your first session, you’ll complete intake forms and consent documents through our secure client portal. These forms help your therapist understand your history, current concerns, and what you hope to gain from therapy.

Your First Session

Your initial session is focused on getting to know you. Your therapist will explore your goals, gather relevant background information, and collaborate with you on a plan for treatment. This session also gives you the opportunity to ask questions and get a feel for the therapeutic relationship. Building trust and comfort is an important part of the process.

Ongoing Therapy

Therapy is a collaborative and individualized process. Sessions are tailored to your unique needs and may include skill-building, insight-oriented work, coping strategies, or deeper exploration of patterns and relationships. We periodically review progress together and adjust goals as needed.

Our practice is committed to providing compassionate, ethical, and culturally responsive care. Whether you’re seeking short-term support or longer-term work, we aim to create a space where you feel heard, respected, and supported every step of the way.

What can therapy do for me?

Therapy offers a safe and supportive space to explore your thoughts, emotions, and experiences. It can help you gain clarity, improve relationships, reduce anxiety or depression, and build coping tools for life’s challenges. Many clients find that therapy not only helps them heal but also deepens self-awareness and supports long-term personal growth.

What questions should I ask during my consult call?

Your consult call is a great opportunity to see if we’re a good fit. You might ask:
What approaches or techniques do you use?
Have you worked with people facing similar challenges?
What can I expect in our sessions?
How often do clients typically meet with you?
What are your fees and policies for cancellations or rescheduling?

It’s also okay to share what you’re hoping to get out of therapy — the consult is for you as much as it is for your therapist.

Do you accept insurance?

We currently accept Aetna, Cigna, Anthem Blue Cross California, Carelon Behavioral Health, and Blue Shield of California insurances.

For those without currently covered insurances, many clients use their out-of-network benefits to receive partial reimbursement for sessions. We recommend checking with your insurance provider to ask:

Do I have out-of-network mental health benefits?
What is my reimbursement rate for therapy sessions?
Is there a deductible I need to meet first?

What are the benefits to a self-pay option?

Choosing self-pay for therapy offers flexibility, privacy, and a more personalized treatment experience. While using insurance works well for many people, private pay provides several important advantages. When you use insurance, a mental health diagnosis is required and details about your treatment may be shared with the insurance company for authorization and reimbursement purposes. With self-pay, your care remains between you and your therapist. No diagnosis is required for coverage, and no treatment records are submitted to third parties.

Insurance companies often set limits on the number of sessions or require ongoing reviews to justify continued care. With self-pay, there are no predetermined session caps or restrictions. You and your therapist decide together how often you meet and how long therapy continues—based entirely on your needs and goals. Treatment is guided by what feels meaningful and important to you, rather than by insurance requirements. Insurance reimbursement rates often require therapists to maintain very high caseloads to sustain their practice. Private pay models typically allow clinicians to see fewer clients, which helps prevent burnout and supports therapists in being more present, prepared, and attentive in each session.

Many clients view self-pay therapy as an investment in their personal growth and mental health. This investment can deepen commitment to the process and create a strong foundation for meaningful change.

What is a superbill?

A superbill is an itemized receipt that includes all the information your insurance company needs to process out-of-network reimbursement. We can provide a superbill upon request so you can submit it directly to your insurer.

What does “trauma-informed” really mean?

A trauma-informed approach recognizes that past experiences can shape how we see ourselves, others, and the world. It means therapy is conducted with sensitivity, compassion, and respect for your pace and boundaries. The focus is on creating safety, empowerment, and trust, never re-traumatization.